Privacy Policy

Data Controller Information

aureloria.top Lda. is the data controller for the personal information we collect. We are registered in Portugal with registration number 853614795 and VAT number PT854691327. Our registered address is Rua Augusta 272, 4019-011 Porto, Portugal.

Data Collection

We collect personal data when you interact with our website and services. The data we collect includes:

• Contact Information: Name, email address, phone number, and company details when you contact us or request our services
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, device information, and website usage patterns
• Business Information: Details about your skincare business when you engage our consulting services
• Cookie Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and legal obligations:

• Service Provision: To provide skincare brand profit margin analysis and consulting services
• Communication: To respond to your enquiries and maintain professional correspondence
• Business Operations: To manage client relationships and deliver contracted services
• Legal Compliance: To comply with legal obligations and maintain business records
• Website Improvement: To analyse website usage and improve user experience
• Marketing: To send relevant business communications where consent has been provided

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third-party providers who assist with our business operations
• Legal Authorities: When required by law or to protect our legitimate interests
• Business Partners: With your explicit consent for specific collaborative projects
• Professional Advisors: Lawyers, accountants, and other professional service providers

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally, we retain client data for 7 years after the completion of services for business and legal compliance purposes. Marketing data is retained until you withdraw consent or for a maximum of 3 years from last engagement.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out: